Support

How can we help?

Find answers to common questions or reach out to our team directly.

Common questions

Frequently Asked Questions

How do I create an account?

For Families: Parents can create an account directly on Eleve. Once signed up, you can add your children as athletes under your account and follow their progress.

For Schools/Coaches: Apply here to get your program set up on Eleve. We'll walk you through onboarding.

How do athlete accounts work?

Athletes are managed under their parent's account. Parents create their own account, then add their children as athletes. Coaches and schools can then track skills, log sessions, and share progress directly with the family.

Is there a mobile app?

Our iOS app is coming soon. Coaches will be able to log sessions, record video, and track skills right from the field. In the meantime, the full Eleve platform is available on the web.

How do I apply my school to Eleve?

Visit our application page and fill out the school application form. Our team will review your program and get you set up.

What sports do you support?

Skateboarding, BMX, surfing, scootering, snowboarding, and more. Eleve is built for action sports with skill tracking that makes sense for what coaches actually teach. Contact us if you don't see your sport listed.

Is Eleve free to use?

We offer different plans for schools, coaches, and families. Get in touch and we'll find the right fit for your program.